Hey there! We’re Urluxefashionshoe Trading Ltd., and we’re not just another shoe brand—we’re a team of passionate folks who believe every step you take should feel special. Ever since our founder, Aylin, started this journey in her tiny Istanbul workshop, we’ve made it a point to listen. Like, really listen. Fun fact: Aylin still personally replies to emails when she can. Try us!
Got a question, a suggestion, or just want to chat about that perfect pair you’ve been eyeing? Here’s how to reach us:
Look, we get it—some brands make you feel like just another order number. Not here. Last year, a customer’s feedback about narrow toe boxes led to our best-selling wide-fit collection. So, spill the beans! Whether it’s a sizing hiccup or a "you-made-my-day" note, we’re all ears.
P.S. Need help ASAP? Hit the live chat button—our team’s quick, friendly, and won’t hit you with robotic replies.
Pro tip: If you’re emailing about an order, include your order #. It’ll help us pull up your details faster than you can say "Urluxe Fashion Shoe."
